Course curriculum

    1. About LifeChef Health & OnPoint Nutrition

    2. Our Systems

    3. Program Outline

    4. Member Onboarding: Creating Folders & Session Notes

    5. Staff Protocols

    6. Homework

    7. Training #1 - Test Your Knowledge

    1. Navigating Your Schedule

    2. Blocking Time on Your Calendar

    3. Starting a Chat

    4. Uploading Member Documents in Canvas

    5. Organizing member folders in OneDrive

    6. Creating a New Session Note

    7. Tracking Session Number & Program Type

    8. Pulling Data Forward

    9. PES Statements

    10. Completing a Chart

    11. Using The "Diagnose" Block

    12. Completing a Chart Review

    13. Updating & Completing Goals

    14. What To Do If You Mess Up A Note

    15. Scheduling a New Session

    16. Rescheduling a Session

    17. Charting a Ghost/Cancellation

    18. Charting a Member That Goes Inactive

    19. Training #2 - Test Your Knowledge

    1. Intake Booking Session

    2. Setting up and Completing Kick Off Sessions

    3. Medically Tailored Meals (MTM)

    4. Creating a MPG & member dashboard

    5. Kick Off Session Example Flow

    6. Homework

    7. Training #3 - Test Your Knowledge

    1. Standard Follow Up Session Sequence & Goal Setting

    2. Follow Up Session Example Flow

    3. Care Plans

    4. Motivational Interviewing & Active Listening

    5. Stages of Change – Transtheoretical Model

    6. Member Personality Types

    7. MNT

    8. OPN App - Troubleshooting

    9. Training #4 - Test Your Knowledge

    1. ZocDoc Sessions

    2. Aledade

    3. Aledade Programming

    4. Cooper University Health Care

    5. Cooper University Health Care Programming

    6. SOMOS

    7. Somos Programming

    8. Musicares Sessions

    9. Spatially Health

    1. Program Renewals

    2. Managing Member Billing

    3. Ghost Protocol

    4. Training #5 - Test Your Knowledge

    5. Updating Stripe

About this course

  • Free
  • 66 lessons
  • 1 hour of video content

Discover your potential, starting today