Course curriculum

    1. About LifeChef Health & OnPoint Nutrition

    2. Our Systems

    3. Program Outline

    4. Onboarding: Creating Folders & Session Notes

    5. Staff Protocols

    6. Homework

    7. Training #1 - Test Your Knowledge

    1. Navigating Your Schedule

    2. Blocking Time on Your Calendar

    3. Uploading Member Documents in Canvas

    4. Organizing member folders in OneDrive

    5. Creating a New Session Note

    6. Tracking Session Number & Program Type

    7. Pulling Data Forward

    8. PES Statements

    9. Completing a Chart

    10. Using The "Diagnose" Block

    11. Completing a Chart Review

    12. Updating & Completing Goals

    13. What To Do If You Mess Up A Note

    14. Scheduling a New Session

    15. Rescheduling a Session

    16. Charting a Ghost/Cancellation

    17. Charting a Member That Goes Inactive

    18. Training #2 - Test Your Knowledge

    1. Intake Booking Session

    2. Setting up and Completing Kick Off Sessions

    3. Medically Tailored Meals (MTM)

    4. Creating a MPG & member dashboard

    5. Kick Off Session Example Flow

    6. Homework

    7. Training #3 - Test Your Knowledge

    1. Standard Follow Up Session Sequence & Goal Setting

    2. Follow Up Session Example Flow

    3. Care Plans

    4. Cancelling Programs or Appointments

    5. Motivational Interviewing & Active Listening

    6. Stages of Change – Transtheoretical Model

    7. Member Personality Types

    8. MNT

    9. OPN App - Troubleshooting

    10. Training #4 - Test Your Knowledge

    1. Aledade Program (Diabetes)

    2. Aledade Programming

    3. Chronic Heart Failure Program (Cooper, CCP)

    4. CHF Programming (Cooper, CCP)

    5. CHF Escalation Protocol

    6. SOMOS

    7. Somos Programming: Patient Set Up and Program Options

    8. Somos Programming: RD Visit and Structure

    9. Post ALL Programming (CHF, Diabetes, SOMOS) Follow Up

    10. Musicares

    11. Musicares Programming

    12. ZocDoc Sessions

    13. Tutorial on Reshape

    14. Spatially Health

    1. Appointment Cancellation, Program Hold or Cancellation

    2. How To:

    3. Program Renewals

    4. Managing Member Billing

    5. Ghost Protocol

    6. Training #5 - Test Your Knowledge

    7. Updating Stripe

About this course

  • Free
  • 73 lessons
  • 1 hour of video content

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