Course curriculum

    1. About LifeChef Health & OnPoint Nutrition

    2. Our Systems

    3. Program Outline

    4. Member Onboarding: The Consultation

    5. Member Onboarding: Creating Folders & Session Notes

    6. Staff Protocols

    7. Homework

    8. Training #1 - Test Your Knowledge

    1. Navigating Your Schedule

    2. Blocking Time on Your Calendar

    3. Starting a Chat

    4. Uploading Member Documents in Canvas

    5. Organizing member folders in OneDrive

    6. Creating a New Session Note

    7. Tracking Session Number & Program Type

    8. Pulling Data Forward

    9. PES Statements

    10. Completing a Chart

    11. Using The "Diagnose" Block

    12. Completing a Chart Review

    13. Updating & Completing Goals

    14. What To Do If You Mess Up A Note

    15. Scheduling a New Session

    16. Rescheduling a Session

    17. Charting a Ghost/Cancellation

    18. Charting a Member That Goes Inactive

    19. Training #2 - Test Your Knowledge

    1. Intro and Kick Off Sessions

    2. Medically Tailored Meals (MTM)

    3. Creating a MPG & member dashboard

    4. Intro Session Example Flow

    5. Kick Off Session Example Flow

    6. Homework

    7. Training #3 - Test Your Knowledge

    1. Standard Follow Up Session Sequence & Goal Setting

    2. Follow Up Session Example Flow

    3. App Messaging

    4. Care Plans

    5. Motivational Interviewing & Active Listening

    6. Stages of Change – Transtheoretical Model

    7. Member Personality Types

    8. MNT

    9. OPN App - Troubleshooting

    10. Training #4 - Test Your Knowledge

    1. Program Renewals

    2. Managing Member Billing

    3. Ghost Protocol

    4. Training #5 - Test Your Knowledge

    1. Insurance 101 & Superbills

    2. Eating Disorders

    3. Member Emergency Protocol

    4. Religious Holidays

    5. Training #6 - Test Your Knowledge

About this course

  • Free
  • 65 lessons
  • 1 hour of video content

Discover your potential, starting today

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